CustomsWebb has been modernizing Beninese customs since 2022: 700+ users, 59,000 declarations processed, 30 billion FCFA collected, 44/49 operational offices.
On January 29, the Palais des Congrès hosted the 15th review of public finances, a major event organized under the patronage of Mr. Alban Bienvenu BESSAN, Secretary General of the Ministry of Finance.
This meeting, held under the theme "Performance in public finance management in the light of dematerialization and program mode management", provided an opportunity to present the significant progress of the Global Public Finance Management Reform Plan (PGRGFP) 2023-2027.
CustomsWebb: A technological revolution for Beninese customs
Mr. Tankian Coulibaly, Director of Operations at Webb Fontaine Benin, presented the progress of the CustomsWebb project, launched in July 2022. This modern integrated system is gradually replacing SydoniaWorld and uses the latest IT technologies.
Impressive results after three years
The figures presented demonstrate the success of this digital transformation:
- Over 700 active user accounts
- More than 90 organizations connected
- More than 48,000 passes issued
- More than 59,000 declarations processed
- More than 100,000 receipts generated
- More than 30 billion FCFA collected
- 44 customs offices out of 49 already operational
Innovation and local development
The project is distinguished by several major innovations:
- Litigation and SIGMAT modules developed by local teams
- Complete dematerialization of the document bundle
- Risk management assisted by artificial intelligence
- Strategic dashboards for decision making
The remaining five offices will be integrated during the first half of 2025, thus completing the complete digital transformation of Benin customs.
This initiative perfectly illustrates the Beninese government's desire to optimize the management of public finances through technological modernization and administrative transparency.