Frequently Asked Questions

There is not yet a version specifically designed for mobile devices. However, the GUCE remains accessible from a phone with some adjustments. For optimal user experience, we recommend accessing it from a computer or tablet.

Yes, GUCE works with all browsers. However, for optimal use, it is recommended to use Mozilla Firefox or Google Chrome.

First, check if you are still connected. If you are disconnected, log back in. If the problem persists, contact SEGUB Customer Support by email for assistance.

Each attached document must not exceed 2 MB. Accepted formats vary depending on the module, but the formats compatible with all modules are: PDF, Word (doc, docx) and images (jpg, jpeg).

For more information, please contact Customer Support at the addresses listed in the "Contacts" tab of the website.

Interfacing a system requires several technical parameters. The procedure begins by sending a letter to the General Manager of SEGUB to express your wish to connect your system to the GUCE system. For more information, please contact Customer Support at the addresses listed in the "Contact Us" section of the website.